March 11, 2020

Coronavirus Business Continuity and Preparedness

by: Katie Sloane

Align has been tracking global news and developments regarding the outbreak of the Coronavirus disease (COVID-19). To help our clients navigate these unfortunate circumstances, we've outlined proactive measures Align has implemented to protect your firm, as well as actionable guidelines intended to support business preparation and help abate risk. 

How Align Mitigates Potential Business Impact

  • Align employees that are onsite at clients' locations will follow the Business Continuity Plan (BCP) and site reporting plans first of the government and then of the client. Align as a company will follow the lead of government officials concerning any containment or quarantine restrictions.
  • Align's BCP document outlines geographically scattered and appropriate executives who can activate business continuity operations.
  • Our team is well-versed in disaster recovery readiness and remote access technologies.
  • Align exercises routine testing of its internal systems, encompassing emergency notifications and remote access abilities.

Coronavirus Business Continuity and Preparedness, COVID-19

Steps to Prevent Business Disruptions 

We understand that maintaining normal business operations is critical to your organization. To help sustain optimal performance, consider the following: 

  • Document, test and implement a remote work policy for personnel. Testing your work-from-home (WFH) plan is essential to ensuring employees have access to the necessary tools and information required to work securely and successfully.
  • Invest in security awareness training to equip employees with cybersecurity knowledge and best practices. When empowered with detection and prevention techniques, firms are far more likely to thwart hackers and identify Coronavirus social engineering scams.
  • Familiarize your staff with our Service Desk's contact information:

Additional Coronavirus Information and Helpful Resources

For further mitigation guidance about the outbreak of COVID-19, Align recommends the following resources:


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“Align is our trusted provider for all our Managed Services and cybersecurity needs. They provide us best-in-class IT services that not only help drive productivity and growth, but ensure we meet both current and evolving compliance and security requirements with ease. As consultants to financial advisors, trust and reliability are indispensable to our operations, which is why we never hesitate to refer Align to our very own client base. Align isn’t just our partner, they are an extension of our team. We look forward to entrusting them with our IT infrastructure for years to come.”

Ed Fasano - Experienced Advisory Consultants LLC