Align Managed Services Leadership

Dan Kummer

Service Delivery Manager

Dan Kummer Headshot
Dan Kummer is a seasoned technology executive with over two decades of experience driving digital transformation and operational excellence across financial services organizations. Most recently serving as Vice President of Digital Workplace Customer Care at LPL Financial, he led cross-functional teams in service desk operations, desktop support, and customer experience management, while implementing AI-driven solutions to enhance service delivery and drive efficiency.
 
Previously, Daniel held senior leadership roles at TIAA and Eze Castle Integration, where he spearheaded global support initiatives, built scalable service models, and introduced innovative tools that significantly improved customer satisfaction and operational efficiency. He is recognized for his strategic vision, talent development acumen, and ability to align technology with business goals.
 
Daniel holds a B.S. in Computer Science from Quinnipiac University and is certified in ITIL 4 Foundations, DEX, and Six Sigma Yellow Belt.
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★★★★★

“Align is our trusted provider for all our Managed Services and cybersecurity needs. They provide us best-in-class IT services that not only help drive productivity and growth, but ensure we meet both current and evolving compliance and security requirements with ease. As consultants to financial advisors, trust and reliability are indispensable to our operations, which is why we never hesitate to refer Align to our very own client base. Align isn’t just our partner, they are an extension of our team. We look forward to entrusting them with our IT infrastructure for years to come.”

Ed Fasano - Experienced Advisory Consultants LLC