November 25, 2024

Client Alert: Microsoft 365 Service Update

by: Align

Microsoft has been investigating an issue with its Microsoft 365 service, with some users reporting that they are having problems using services such as Outlook and Teams. 

Details of the Issue: 

This issue began earlier this morning and is affecting Microsoft users globally. Microsoft released the following via Twitter: 

Our fix has reached approximately 98% of the affected environments and our targeted restarts required for mitigation are being performed as quickly as possible. 

Additional details can be found here: https://x.com/MSFT365Status.  

Our team will continue to monitor Microsoft updates and will provide further information when required.

If you have any questions, please email Help@align.com.

 

Additional Information: 
  1. Familiarize your team with our Service Desk's contact information: 
    1. Email: help@align.com 
    2. (US) Phone: 1-855-482-5446

 

Thank you,

The Align Team

Account Management Team email: AccountMGMT@align.com
Align Managed Services Team email: help@align.com 
Cyber Team email - cyber@align.com
Alex Bazay, CISO - abazay@align.com
Dan Lyons, Sales and Business Development - dlyons@align.com
Phone: 1 855-IT-ALIGN (1-855-482-5446)

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