Align Named Managed Service Provider of the Year for Second Consecutive Year, Solidifying Industry Leadership

Microsoft, Align and Other Industry Leaders Secure Top Honors in Channel Futures MSP 501 Special Awards

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New York, New York, September 25, 2024 – Align, the premier global provider of technology infrastructure solutions and Managed IT Services, proudly announces today that it has been named the 2024 Managed Service Provider of the Year by Channel Futures for the second year in a row. This prestigious recognition comes as part of Channel Futures' Annual Special Awards.

This achievement follows Align's impressive performance in the 2024 Channel Futures MSP 501 rankings earlier this year, where the company secured the 31st position, marking a significant leap from its 60th place ranking in 2023. Inclusion in the MSP 501—widely regarded as the technology industry's most comprehensive ranking of managed service providers worldwide—serves as a testament to Align's continued growth, innovation, and commitment to excellence.

The Channel Futures MSP 501 Special Awards go beyond the standard metrics of annual sales and recurring revenue. They recognize MSPs that distinguish themselves through business model innovation, operational efficiency, and an exceptional commitment to advancing the industry. Applications for the Special Awards undergo an initial review by the Channel Futures editorial team and are then presented to a distinguished panel of judges. Align's repeated win in this category highlights the company's consistent ability to adapt to evolving market demands and exceed client expectations. With a client retention rate of over 99%, the numbers speak for themselves.

"Being named Managed Service Provider of the Year for the second consecutive year is a remarkable achievement that underscores our team’s relentless dedication to innovation and delivering exceptional client outcomes," said Vinod Paul, President of Align Managed Services. "This recognition, alongside industry leaders like Microsoft, solidifies our standing as a frontrunner in the managed services industry and highlights our unwavering commitment to pushing the boundaries of excellence."

Chris Zadrima, Chief Operating Officer of Align, commented on the significance of the award: “We are incredibly honored to be recognized as Managed Service Provider of the Year for the second consecutive year. This prestigious award is a testament to the unwavering dedication and exceptional service quality of our entire team. This recognition not only highlights our achievements in business model innovation and operational excellence but also reinforces our commitment to customer satisfaction, employee engagement, and industry leadership. We look forward to continuing our journey of excellence and setting new benchmarks in managed services for the complex needs of the alternative investment industry.”

Align's recognition comes at a time when the managed services industry is experiencing rapid transformation. The company's ability to maintain its leading position, especially in the face of competition from global technology leaders, speaks volumes about its innovative approach and deep understanding of client needs. 

Jim Dooling, Align's CEO states, "We are so proud of our Managed Services team for securing this award for the second consecutive year. Their innovation, creative problem-solving and hard work exemplifies Align's commitment to client success." 

As Align continues to build on this momentum, the company remains focused on expanding its service offerings, enhancing client experiences, and driving technological innovation in the managed services space.

For more information about Align and its award-winning managed services, please visit www.align.com.

About Align

Align is a premier global provider of technology infrastructure solutions. For over 35 years, leading firms worldwide have relied on Align to guide them through IT challenges, delivering complete, secure solutions for business change and growth. Align is headquartered in Dallas, Texas and has offices in New York City, London, Chicago, San Francisco, Arizona, New Jersey, and Virginia. Learn more at https://www.align.com/managed-services.