Welcome to the final part of our 2025 Copilot series! If you’ve been following along, you’re already familiar with the enhancements Copilot has brought to tools like Word, Excel, and PowerPoint. Today, we’re diving into updates to Copilot agents.
To read our past installments of this series, click the links below:
But before we jump in, let’s make sure we’re on the same page about what exactly agents are. In simple terms, Copilot agents are customizable, task-specific AI assistants that learn from your unique workflow and organizational data. They offer highly targeted support based on both your web and work-related knowledge. Think of them as your personal AI assistants, specially trained to provide you with the insights and responses that matter most in your day-to-day work. Even better, they can operate across Microsoft 365 apps—drawing from your Outlook emails, Teams chats, Word docs, and more—to deliver cohesive, context-aware support wherever you're working.
With that in mind, let’s explore some of the latest Copilot Agent updates that are set to transform your productivity.
One of the most exciting updates is the expanded access to Copilot agents within both the web and work tabs of the Microsoft 365 Copilot Chat. Now, whether you’re navigating your organization’s resources, reviewing a project, or simply managing your day-to-day tasks, you can access tailored agents directly within your workspace.
Here’s how it works:
One of the most powerful features of Copilot agents is their ability to use context-aware data from the web. This update allows agents to target specific public websites and tailor their responses based on the data they pull from those sources.
Customization is at the heart of Copilot agents. Here’s how you can make the most of this functionality:
If you’re excited about these updates and want to learn more about how to implement them across your organization, reach out to our Managed Services Team for assistance. We’re here to help you make the most of your Copilot experience!