Align had provided support to Steve Madden for over five years, when their business plan required a significant IT investment to support international growth.
Align was challenged to develop a holistic solution to address:
- End-of-life network and systems equipment
- Data center space constraints
- Disaster recovery and business continuity planning challenges
- New application integration
- Antiquated WAN technologies
Align engineers and technology architects met this challenge by developing scalable and highly available production and backup networks.
The key requirement was cross-training and educating their support staff for daily operations. Align designed, engineered, deployed and thoroughly documented the solutions while working side by side with Steve Madden’s engineers to deliver knowledge transfer and training that ensured a smooth transition.
With three full-time, on-site engineers providing network, systems and end-user support, Align now delivers 100 percent uptime for Steve Madden’s global technology infrastructure.
We continue to work with Steve Madden on numerous projects, including the transition to the latest Windows and Exchange environment that utilizes VMware Virtual Desktop Infrastructure (VDI) globally.
“The holistic approach Align took to our IT upgrade provided an all-encompassing technology solution that put us on the right path to sustained future growth. Moreover, Align made the process of educating our staff to use the new system completely seamless.”
—CIO, Steve Madden