The Align outsourced technology infrastructure solution delivers OPEX savings of 60 percent for Lehman Brothers.

The Challenge

As part of a major restructuring, Lehman Brothers Holdings Inc. (LBHI) required a new, flexible and cost-effective global network infrastructure to support their changing technology needs. LBHI sought a technology outsourcing partner to:

  • Separate and reconfigure data center environments
  • Assess high-performance servers and storage
  • Design and install IP telephony, audiovisual and wireless systems
  • Deploy a virtual desktop infrastructure (VDI) solution
  • Migrate business applications
  • Support policies, procedures, applications and end users through an ITIL framework
  • Establish a proactive 24/7 year-round network operations center (NOC)
  • Track and inventory assets

Our Solution

Align came up with a unique and flexible solution that enabled LBHI to “rent” their technology infrastructure on a monthly basis, bypassing the need for up-front capital. Within six months, the project was completed. Data centers, server farms for storage, networks and voice systems were in place and ready to support a complete user, data and application migration.

Once the infrastructure was in place, Align migrated nearly 1,000 users across 12 international locations to the new environment. An on-site, private cloud platform was installed, delivering speed and flexibility for time-sensitive applications and data. Additionally, to ensure business continuity and resiliency, all locations were replicated to a disaster recovery site.

The Result

Working with key LBHI stakeholders, Align delivered an independent IT infrastructure and operational system that was secure, fully accessible and scalable. Combined with a per-user support fee structure, LBHI could now leverage its cash flow more effectively while scaling its technology needs up or down as business requirements changed. The outsource model delivered 60 percent savings—$36 million—in OPEX annually and eliminated the need to purchase equipment.

“Align’s outsourced solution and on-shore engineering team brought expertise and
professionalism to a challenging project and delivered as promised—a rare accomplishment in this industry.”
—Senior Vice President of Infrastructure, Lehman Brothers Holdings, Inc.