With more than 20 years experience, Align’s comprehensive solution provides certified engineers who follow a proven methodology & utilize a suite of more than 45 industry-leading applications to keep an active watch on your IT enterprise.

ADVANCED TECHNOLOGIES,
ADVANCED METHODOLOGIES

Align’s Help Desk is manned 24/365 from our state-of-the-art Network Operations Center (NOC). We’re able to securely connect to client networks though a private portal – with no intrusive agents deployed – to view and manage in real-time the technology infrastructure, including:

- Servers

- Network Operating
  Systems

- Applications

- VoIP

- Wireless

- Security

- Environmental
  Devices

PROACTIVE,  NOT REACTIVE

Unlike other Managed Service providers who rely on alarms to react, Align takes an active role in managing your environment. We are constantly measuring our service delivery – looking for ways to improve day-to-day responses, while keeping an eye on your longer term strategic needs.

• Compliance & IT Stewardship Programs

• Planned Outages – Strategic & Tactical

• Capacity Planning

• Weekly & Monthly Management Reporting

SCALABLE FOR EVERY BUSINESS

For companies with 10 employees, to global businesses with thousands of users, Align’s Managed Service solution is scalable for all enterprises and priced to fit every budget.

Analyzing network traffic across the enterprise is critical to maintaining business operations - our engineers can identify bottlenecks & at-sirk areas before they become an issue.