Align Communications offers an IP Communications solution that provides companies a way to improve productivity and reduce the costs of telecommunications. Our experts understand the business needs, assess the latest available communications technology and ensure the solution is deployed properly and in line with corporate strategy.
IP Communications systems support all the standard telecommunications features of a traditional PBX phone switch. However, rather than relying on proprietary equipment, functionalities are provided through open standards and current network infrastructure. Converging data and voice infrastructures enable companies to simplify network operations and cabling infrastructures. Additionally, these infratructures leverage existing voice and data expertise while consolidating skill-sets and reducing costs.
In addition to enhancing standard communication services, IP Communications brings together traditional telephone service, voice mail, e-mail, faxing and video conferencing. The systems Align implements include new functionalities such as:
- Users hearing their e-mail over a phone and receiving voice mail and faxes as e-mails
- Soft phones allowing for full phone set features with a laptop at any internet connection
- Avoiding long-distance charges on calls to branch offices
- Employees using their workstations for video conferences
- Providing immediate access to important information through a user's phone display, such as emergency messages, sales reports, purchasing data, inventory levels, stock quotes or any web-based content
Align has partnerships and certifications with leading vendors in the industry, including Cisco, Hewlett Packard, Microsoft, Dell, IBM, Avaya, Nortel and Siemens. We can incorporate the most appropriate technology and offer value-added guidance to position our clients for future technologies.
Align's IP Communications solution addresses today's communication requirements as well as future challenges. We have built our reputation on our ability to understand a company's communication needs in order to effectively coordinate, integrate, rapidly implement and support technology. By delivering state-of-the-art, cost-efficient solutions, we enable our clients to improve customer relationships, reduce costs and increase productivity while effectively positioning their communications infrastructure for the future.
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