Improve productivity and reduce downtime — at a fraction of the cost.

Every minute of downtime impacts productivity and your company’s bottom line. With Align operating as your IT Service Desk, your employees have 24×7 year-round technical support from highly trained engineers. Certified in all major systems–including Cisco, Citrix, Microsoft and VMware–our dedicated IT Service Desk can quickly handle whatever issues your employees have, from simple software and mobile device fixes to more complex networking and hardware support.By putting our nearly 30 years of industry-leading expertise to work for your company, you alleviate your employees’ challenges whenever and wherever they arise, dramatically reducing downtime and getting them back to business quickly. VIP service-level agreements (SLAs) are available to ensure high-touch users are handled according to their specific needs.

Contact us today to learn more about our End User IT Support solution.

Why Align for your End User IT Support needs?

  • U.S.-based, direct-to-engineer, 24×7 year-round end user IT support
  • IT Service Desk operations are always available, offering Level-1 and Level-2 support
  • Multiple support options to meet the many needs of your business
  • Cost-effective, predictable monthly fee structure for simpler budgeting
  • Remote, dispatched and scheduled on-site support is available in most major U.S. cities
  • Built on today’s most robust technology and support, including:

 

Align | End User IT Support