Align is proud to partner and have business relationships with today’s leading technology firms. Our professionals and engineers are also trained in, and carry certifications in key disciplines.
Certifications and Training
Align Communications recognizes that knowledge is the key to consistently exceeding the expectations and deliverables of our world-class clients. To that end, we make a significant annual investment to ensure that our dedicated team of professionals is well-versed and certified in the newest applications. Our long-standing reputation as leaders in the industry is built on our abilities to deliver the most complex solutions for today’s rapidly changing corporate conditions. Align engages and motivates its staff with this idea in mind, emphasizing continuous professional development that provides a competitive advantage to both our company and our clients.
In a typical year, more than 80% of Align professionals attend one or more training/certification classes. Additionally, we have an in-house training committee that provides a forum for researching, scheduling and hosting training seminars.
The majority of our team members are accredited and/or certified in several areas of expertise including:
Project Management
- PMI - Project Management
Institute, PMP - Project
Management Professionals
- Asset Point® trade; IT
Asset & Relocation Management
Internetworking Technologies
|
Voice
- Avaya Definity Call Center/G3
- Cisco
Unified Communications
- Nortel C+ Call Center
- Nortel
Meridian 1/Mail
- Symposium Call Center Server
- Siemens Flex Routing
- Siemens 9751
- CCMS products
- Aspect Call Center System
- Rockwell Spectrum System
- Octel Serenade
Cabling Infrastructure
|
Align Communications In-house Training:
ACAP
ACAP (Align Career Advancement Program): Managed by Align Communications professionals, ACAP is an in-house training program with two primary objectives: helping our employees meet their career goals, and maintaining a robust knowledge base within our company. ACAP enables us to develop from within and learn from one another. Through this major initiative, we identify new skills our people possess or wish to acquire, and we respond to the demands in the marketplace. In addition to the obvious benefits it brings to our company, ACAP exemplifies the Align Communications vision in action -- teamwork, knowledge sharing, learning, growth.
|
