A leading global executive search and assessment firm needed to monitor the equipment on its global network, including 44 sites with 500 nodes. As an international company with offices across multiple time zones, the client required a unique approach to be developed to meet their specific requirements.
Align introduced proactive responses to outages and potential downtime and learned the in-depth systems and network and product knowledge for the chosen network management and monitoring software, SolarWinds. Align utilized help desk support, systems engineers, network engineers and RRA IT staff to gain insight into the client’s network and an intimate knowledge of SolarWinds’ capabilities.
Align’s managed servicse solution technicians monitor the client’s network 24/365 to help reduce costs, improve user efficiency and eliminate the additional expenses associated with maintaining diverse systems.