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Senior
Cisco IP Telephony Engineer
Join a focused group of experts and become
a part of a premier global provider of
information technology solutions at Align
Communications. As our Senior Cisco IP
Telephony Engineer, you are an integral
part of a top network solutions team, which
consists of strategic technology specialists
dedicated to the deployment of Cisco internetworking
solutions. These advanced technology engagements
enable us to continually work on the cutting-edge
of converging technologies, including integration
of voice, video and data networks for Fortune
500 financial, real estate and retail firms.
Align Communications is a global information
technology solutions firm, helping businesses
manage, move, improve and integrate their
technology infrastructures. Our clients
are many of the world's leading firms who
for 20 years have relied on us to provide
a single source of expertise in technology
relocations, infrastructure buildout, network
solutions, as well as a host of convergence
solutions such as call centers and IP telephony.
Align Communications offers competitive
benefits and a bonus plan.
As our Senior Cisco IP Telephony Engineer
based in New York City, you will design,
deploy, implement and support systems engineering
for all enterprise IP Telephony installations.
You will analyze business requirements
in order to design and implement an infrastructure
solution using any or all of the following
Cisco technologies: Call Manager, Unity,
Voice Gateway, LAN routing & switching,
wireless, and QoS. Experience in hardware
provisioning, installation, configuration,
maintenance, and troubleshooting coupled
with your background in network maintenance
including security services, load monitoring,
system resiliency, back-up, and restore
will help you resolve issues and mentor
others. Your self motivated personality
and ability to develop rapport with clients
while successfully managing customer expectations
is just the experience you need to enable
your career to soar to new heights!
To apply for this position or refer someone
you know, please click here.
Critical Success Factors
- Hands-on experience with IP Telephony
systems, (Cisco Call Manager, Unified
Messaging, Cisco CRS, and Call Center
systems).
- Experience designing and implementing
Cisco Unity Voice Mail systems
- Experience
configuring and implementing sophisticated
call routing and contact management.
- Experience
configuring Cisco hardware 37XX, 450X,
650X, MCS7800 Servers, 79xx series IP
phones, all associated voice gateway
levels, WS-X6608, VG200, VG248 and associated
modules such as VWIC, DSP farm, FXO,
and FXS.
- Detailed understanding of telecommunication
practices as applicable to both traditional
and VOIP configurations
- Self motivated personality with excellent
written and oral communication skills
- Ability to develop rapport with clients
and maintain strong working relationships.
- Successfully manages customer expectations.
- Experience in hardware provisioning,
installation, configuration, maintenance,
and troubleshooting
- Expert knowledge of LAN/WAN networking,
servers, workstations, operating systems,
and applications
- Optimizes network design and ensures
efficient and secure operation of all
network systems. Expert level WAN and
traffic engineering experience
- Extensive experience with network maintenance
including security services, load monitoring,
system resiliency, back-up, and restore.
- Mastery of advanced performance tuning
and capacity management concepts.
- Handles complex problems effectively.
Identifies key issues and generates multiple
solutions.
- Through understanding of IP concepts
including routing, VLAN’s, QoS,
tuning and capacity management concepts.
- Ability to analyze and design network
systems to achieve efficient and secure
operation.
Understands client needs, identifies
root causes of problems, and develops
and implements creative and pragmatic
solutions.
Must have current Cisco data networking
and IPT certifications.
- Must be familiar with sales and project
lifecycles from design to implementation
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