Asset Point-Technical Writer, Plus Documentation, CBT and Presentations

Asset Point is the developer of a World Class, Web-Based Datacenter and IT Asset Management Software.  Asset Point has an immediate opportunity for a talented and self-motivated individual.

The technical writer owns the development of full product documentation (end-user and online), training manuals, and CBTs for the Asset Point Application. They will also support the creation and maintenance of presentations, on-line demonstrations, marketing materials and other work products supporting the Application.  Additional responsibilities include liaising with software developers and product managers, to understand changes in the application and client needs, determine requirements, and deliver results.

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Duties and Tasks:

• Keep existing technical manuals and online help files up to date to reflect latest changes to software products including screen captures & illustrations.
• Write and edit manuals and help files using FrameMaker and Quadralay WebWorks Publisher, RoboHelp.
• Create and maintain Training Guides and Computer Based Training (CBT) Modules using FrameMaker and Macromedia Authorware and Flash
• Interview and interact with software developers and translate their information into user friendly language.
• Interface daily with engineers, developers, management and field personnel to support changes and client needs
• Create graphical representations of software functions.
• Act as communications specialist—wearing many hats at times—for software development team.
• Any and all additional or alternative responsibilities, as required

Qualifications / Experience:

• 5+ years in a technical writer/application documentation environment.
• Superior knowledge and skills for concise writing skills, document formatting, information transfer and technical web usability design.
• Strong knowledge of creative and visual design concepts as relates to documentation, CBTs and on-line help and demos.
• Good leadership and management skills with the ability to motivate self and others.
• Excellent written and verbal communication skills with ability to solve problems in a team environment.
• Solid project management skills in a development environment with proven success meeting deadlines and managing multiple priorities.

Educational Requirements:

• Bachelor’s Degree in visual design with concentration or special focus on information architecture or usability desired or Bachelor’s degree in Computer Science with special emphasis or minor in visual or design.
• Masters Degree in Design or Computer Science desirable.
  

Please include job code “Technical Writer” in subject line of emails.

Include your resume and compensation expectations in email to jobs@align.com.
Please also include examples of your work. Submissions without all of the above items will NOT be considered.